Pricing and Fees
Last Updated: 20th March 2024
Introduction to Pricing:
This document delineates the comprehensive pricing and fee structure for creators utilizing TheFinAdvisor for the provision of paid memberships or the sale of digital products via Commerce.
Platform Access and Pricing:
Community Membership Access: TheFinAdvisor grants free access to all community members. Standard functionalities available include community Feeds, communities landing page, member, settings, and the ability to post videos, photos, texts, and gifts.
Community Ownership Fees: The ownership and management of both Public and Private communities incur a monthly fee of $2, plus applicable VAT (if applicable), billed annually.
Platform Usage Fees:
Membership Configuration: Creators managing private communities may establish membership tiers to offer exclusive content. The platform fee, representing usage of TheFinAdvisor’s services, is calculated as a percentage of the successfully processed membership or commerce payments, excluding sales tax. The established platform fee is 2% of these payments.
Payment Processing Fees:
These fees are levied to cover the operational costs associated with our payment infrastructure, which includes:
24/7 Fraud Monitoring
Ensuring that fraudulent activity is identified and mitigated promptly to safeguard your financial interests.
Failed Payment Recovery
Automated systems are in place to manage and rectify declined payments, enhancing revenue retention.
Global Currency Conversion
Automatic conversion of pricing to the local currency of your customers to facilitate international transactions.
Streamlined Checkout
Simplified checkout processes and rapid authorization mechanisms are designed to optimize your earning potential directly from community members.
Diverse Payment Methods
A broad spectrum of payment methods is supported, including PayPal, major credit cards, and Venmo, catering to a global audience.
Security Compliance
Ongoing adherence to stringent international certification and compliance standards ensures the security of your transactions.
Detailed Fees Structure:
Your specific platform plan can be reviewed within your Community Settings. The fee composition includes:
Sales Tax/VAT
Compliance with legal standards necessitates the addition of sales tax or VAT to certain membership payments.
Currency Conversion Fees
A conversion fee of 2.5% is applied to all transactions (inclusive of sales tax) conducted in currencies other than your designated payout currency.
The following section provides detailed processing rates applicable to U.S. creators, delineated in USD. Creators are encouraged to review their account settings for a comprehensive understanding of the applicable fees and to remain informed about any updates to this pricing structure.
USD | |
Member’s payment method | Standard payment rate |
Credit card, Apple Pay | 2.9% + 0.30USD per successful payment |
PayPal or Venmo (US) | 2.9% + 0.30USD per successful payment |
PayPal or Venmo (non-US) | 3.9% + 0.30USD per successful payment |
For creators receiving payments in currencies other than USD, the processing rates applied to your transactions remain unaffected by the payment methods chosen by your members. This uniform approach ensures clarity and consistency in processing fees across different currencies.
Currency | Standard rate |
EUR | 3.4% + €0.35 per successful payment |
GBP | 3.4% + £0.35 per successful payment |
CAD | 3.2% + CA$0.35 per successful payment |
AUD | 3% + A$0.30 per successful payment |
DKK | 3.4% + DKK 2.60 per successful payment |
NOK | 3.4% + NOK 2.80 per successful payment |
SEK | 3.4% + SEK 3.25 per successful payment |
CZK | 3.4% + CZK 9 per successful payment |
HKD | 3.9% + HK$2.35 per successful payment |
HUF | 3.4% + HUF 129 per successful payment |
NZD | 3.9% + NZ$0.45 per successful payment |
PLN | 3.4% + PLN 1.75 per successful payment |
SGD | 3.9% + SGD 0.40 per successful payment |
App Store Transaction Fee Policy
Overview of App Store Fees
This section outlines the financial obligations associated with product purchases conducted through TheFinAdvisor’s iOS application, specifically addressing the fees imposed by Apple Inc. for transactions processed via their in-app payment system.
Fee Structure for iOS Application Transactions
Apple Inc. levies a fee amounting to 30% of the sale price for all products acquired by consumers through TheFinAdvisor’s iOS application. This charge is directly attributed to Apple’s in-app payment processing services.
TheFinAdvisor’s Fee Policy on iOS Transactions
It is important to note that TheFinAdvisor does not impose additional payment processing fees for transactions executed on the iOS platform. The entirety of the transaction fee is mandated by and transferred to Apple Inc. as part of their standard in-app purchase fee structure.
Creators and community members utilizing TheFinAdvisor’s iOS application are advised to consider this cost when setting product prices and conducting transactions within the application. For further clarification or assistance regarding this fee structure, please refer to the financial terms provided within your TheFinAdvisor account settings or contact our support team.
Currency conversion fees
TheFinAdvisor implements a currency conversion fee of 2.5% for all membership payments transacted in a currency differing from the designated payout currency. In the event of a refund to a paid member, this fee will be correspondingly reversed. All applicable fees will be denominated and displayed in your designated payout currency. Detailed information regarding currency conversion fees, alongside processing fees, is available within the ‘Payment fees’ section of your Earnings dashboard. For a comprehensive fee breakdown, the ‘Export data’ feature is available for your convenience.
Exchange Rate Application
Payment distributions to creators are conducted in the designated payout currency, calculated using the average exchange rate prevailing on the day preceding the successful payment processing. This exchange rate mechanism is commonly referred to as the “spot rate.”
Automatic Currency Conversion
TheFinAdvisor, where supported and deemed appropriate, undertakes the automatic conversion of prices for offerings and memberships into the local currency of the community member. This conversion employs a currency conversion rate determined at TheFinAdvisor’s discretion.
Absence of Conversion Fees under Certain Conditions
It is noteworthy that when a paid member remits payment in the same currency as your payout currency, no currency conversion fee is levied.
Tax Implications on Fees
TheFinAdvisor may be subject to sales tax and VAT obligations pertaining to the service fees charged to creators, contingent upon the tax laws and regulations within the creator’s jurisdiction. Creators are advised to acquaint themselves with their local tax obligations as they relate to the fees incurred on TheFinAdvisor’s platform.
Payout fees
General Overview
This document outlines the structure of payout transaction fees applicable to creators utilizing TheFinAdvisor. Please note, the funds reflected in your account balance have already accounted for the deduction of platform fees, payment processing fees, and currency conversion fees. An additional fee, referred to as the payout transaction fee, is applied by TheFinAdvisor at the time funds are transferred from your TheFinAdvisor account to your designated payout method.
Disclosure and Documentation of Payout Fees
While the specific payout fee is not itemized within the breakdown of fees visible on your creator earnings dashboard, detailed information regarding payout fees, corresponding to your selected payout method and currency, can be found in the following sections.
Payout Fee Structure for Creators Utilizing US Dollars ($):
USD | ||
Payout method
| US creators receiving payouts in Dollars | Non-US creators receiving payouts in Dollars |
Direct deposit | $0.25 USD per payout Creators based in the US or any other US territory or possession. | Not supported |
PayPal | 1% of the amount transferred with a minimum of $0.25, capped at $20.00 USD | 1% of the amount transferred with a minimum of $0.25, capped at $20.00 USD |
Payout Fee Structure by currency (non-USD):
Currency | PayPal payout fee |
EUR | €1.00 per payout |
GBP | £1.00 per payout |
CAD | $1 CAD per payout |
AUD | $1.50 AUD per payout |
DKK | $7 kr (DKK) per payout |
NOK | $9 kr (NOK) per payout |
SEK | $9 kr (SEK) per payout |
HKD | HK$16.00 (HKD) per payout |
SGD | S$3.00 (SGD) per payout |
NZD | $3.00 (NZD) per payout |
CZK | 26.00 Kč (CZK) per payout |
HUF | 365.00 Ft (HUF) per payout |
PLN | 5.00 zł (PLN) per payout |
Currency Conversion Charges by Payment Processors:
Please be advised that the payout fees delineated above are exclusive of any additional fees that may be levied by your chosen payment processor for the conversion of USD into your local currency. It is important to understand that payment processors retain the discretion to modify their fee structures and may do so without prior notification.
Inquiries and Assistance
Should you require further information or have specific questions regarding the outlined fees or any additional charges imposed by payment processors, please do not hesitate to contact us at [email protected]. Our team is available to provide the necessary support and clarification to ensure full understanding of all fees associated with your transactions on TheFinAdvisor platform.